Passwords are now case-sensitive. We recommend that you reset your password and store in a safe location. You can find the “Password Reset” link on the Sign-in page.

Grenada Travel Expert Program requires a modern browser capable of displaying HTML5 (make sure you have the latest version of Google Chrome, Apple Safari, Firefox or Microsoft Edge).

The first step is to register and complete your profile information. Once registered, you can participate in one or all of the available specialist programs. Select a course, click start course, read the available course lessons and complete the exam. Once you pass, your certificate will be ready for download.

The program is open to business operators and staff of tourism enterprises, including restaurants, hotels, taxi and tour operators, attraction sites, and other front-line establishments in the tourism industry.

The program provides ongoing customer service training courses, focusing on improving skills in hospitality and enhancing the overall service quality of tourism enterprises.

Participants will benefit from enhanced service skills, improved customer satisfaction, better marketability of their business, and the ability to provide world-class service experiences, leading to potential business growth.

The main goal is to elevate Grenada’s hospitality industry by ensuring that all tourism-related businesses provide outstanding customer service, creating memorable experiences for visitors and fostering a culture of service excellence.